We have established a priority phone line from Monday to Friday for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 7. For information about what options are available to you, check:
Middle East: advice for temporary visa holders in New Zealand affected by travel disruptions
After 5 years of living in New Zealand as a resident, you may be able to get New Zealand citizenship.
With citizenship and a New Zealand passport, you can travel freely in and out of New Zealand and have access to all the services and economic rights that are reserved for New Zealanders, including access to public health care and services.
The Department of Internal Affairs (DIA) manages New Zealand citizenship and passports.
Immigration New Zealand manages visas and New Zealand Electronic Travel Authorities (NZeTAs) to allow people to come to New Zealand, and also monitors travellers arriving in the country, helps migrants and refugees, and in general enforces immigration law.
Check the DIA New Zealand Government (Govt.nz) website for information about New Zealand citizenship, including the requirements for citizenship, how to apply and whether your children can become New Zealand citizens.
New Zealand citizenship — Govt.nz
Visa status of children born in New Zealand
Contact the Citizenship Office — Govt.nz
Once you have New Zealand citizenship, you can apply for a passport. Go to the ‘Govt.nz’ website to find out how to apply for a New Zealand passport.
Identity and passports — Govt.nz
Contact the Passport Office — Govt.nz