We have established a priority phone line from Monday to Friday for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 7. For information about what options are available to you, check:
Middle East: advice for temporary visa holders in New Zealand affected by travel disruptions
Check if you need a transit visa or a New Zealand Electronic Travel Authority (NZeTA) to pass through New Zealand to another country.
Citizens of some countries and territories do not have to apply for a visa before transiting Auckland International Airport. They must request a New Zealand Electronic Travel Authority (NZeTA) instead.