immigration New Zeeland

  • Travel disrupted by
    the Middle East
    situation
  • Issued: Monday 02 Mar 2026, 07:10 pm NZDT

We have established a priority phone line from Monday to Friday for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 7. For information about what options are available to you, check:

Middle East: advice for temporary visa holders in New Zealand affected by travel disruptions

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  • Our strategies and programmes

Our strategies and programmes

Immigration New Zealand runs a range of programmes, including improving services for customers, helping migrants make New Zealand their home, and stopping immigration fraud and exploitation.

  • Our Future Services programme

We are building a customer-centric, streamlined immigration system to make it easier for people to use our services.

  • Stopping fraud and exploitation

Immigration fraud, people trafficking, people smuggling and exploitation of workers are serious offences. We take active steps to prevent and stop these crimes.

  • Supporting people from overseas to settle in New Zealand

Immigration New Zealand works across government to help people new to New Zealand settle into life here.

  • Supporting refugees and asylum seekers

Each year, people arrive in New Zealand as refugees through the Refugee Quota Programme, the Refugee Family Support Category, and other programmes or humanitarian interventions.